We are looking for: Collection Assistant with Italian Ref. no.: 201120 Location: Wroclaw Responsibilities: Identify, negotiate and implement payment solutions and customer process improvements Perform outbound dunning calls and follow up activities Follow timely escalations Build and maintain strong internal and external customer relationships Communicate across multiple business partners (Sales, OM, Finance, AR, and Tax) to resolve receivable issues. Document collections in centralized system Qualifications: Fluent Italian Very Good knowledge of English Strong verbal and written communication skills Well-organized Ability to influence Very good negotiation skills Exceptional problem solving orientation Effective teaming Knowledge of MS Office tools If you feel comfortable with all mentioned requirements, please apply online at www.hp.com/go/jobs with ref. number: 201120 Please, include the following statement: I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883).	Hewlett-Packard Services Business Process Delivery Organization has built European Shared Service Center in Wroclaw Global e-Business Operations to become a global center along with Barcelona, Bangalore, India, Singapore and Guadalajara, Mexico. Achieving this goal is one of the key corporate strategic initiatives at HP and HP is looking for exceptionally talented individuals who will become a part of the all-star team heading up this unique effort within HP. Our "Fortune 20" corporation which provides technology solutions to consumers, businesses and institutions globally offers many avenues for future career development.